Privacy Policy

Privacy Policy
Effective Date: July 2025
1. Introduction
At F.A.S.T. Family Autoglass, your privacy is important to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our auto glass services, including mobile repairs and insurance claim processing.
2. Information We Collect
We may collect the following types of information:
•     Personal Information: Name, phone number, email address, and vehicle details.
•     Service Details: Appointment times, service location, insurance provider, and claim numbers.
•     Payment Information: Billing address and payment method (processed securely via third-party providers).
•     Website Usage Data: IP address, browser type, pages visited, and time spent on our site.
3. How We Use Your Information
Your information helps us:
•     Schedule and perform auto glass services (in-shop or mobile)
•     Coordinate with insurance providers for claim processing
•     Send invoices, receipts, and service confirmations
•     Communicate updates or changes to your appointment
•     Improve our website and customer experience
4. Sharing Your Information
We do not sell your personal information. We may share it with:
•     Insurance companies to process claims
•     Payment processors to complete transactions
•     Scheduling platforms or dispatch tools to manage mobile service visits
5. Mobile Service Privacy
If you request mobile service, we collect your location and vehicle details solely to perform the service. This information is not used for tracking or marketing purposes.
6. Data Security
We use industry-standard security measures to protect your data from unauthorized access, disclosure, or misuse.
7. Your Rights
You may:
•     Request access to your personal data
•     Ask us to correct or delete your information
•     Opt out of marketing communications
8. Cookies
Our website may use cookies to enhance your experience. You can disable cookies in your browser settings.
9. Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.
10. Contact Us
For questions or concerns about this Privacy Policy, contact us at:
📧 fastfamilyautoglass@gmail.com
📞 941-999-0551